Technical Services

Advanced Resource Technologies, Inc. uses proven repeatable processes while implementing industry standard tools. We ensure the highest availability and reliability of IT resources that allow you to easily manage your organization's IT operations. Our industry-standard business practices conform to the Information Technology Infrastructure Library (ITIL) standards and include:

• Robust Change Management, Configuration Management and Service Level Management support and strategic business processes
• Ability to implement a Service Desk approach and grow to full Service Management at customers own pace
• Advanced workflow modeling and automation to support best practices
• User Interface optimized to support full IT Best Practices lifecycle

Our IT Operations & Management Solutions include: